HVACs are intimidating...

My HVAC is not working at all and I'm kind of at a loss of what to do. I used to work for a security company where we did tech support and whenever it was an HVAC problem, there was nothing we could do. Because of that, I'm very intimidated by it and don't want to try to fix it myself. Hopefully I can get some incite about an HVAC system once a professional comes to fix it. http://ascheatandair.com